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Privacy Policy

At Mountain Gate Realty, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with us—whether through our website, social media, property portals, or direct contact.
 
1. Information We Collect
We may collect the following personal data:
  • Full name
  • Email address
  • Phone number
  • Nationality (for property interest and eligibility)
  • Preferred location or property type
  • Any details you submit via contact forms, WhatsApp, or email
  • Technical data such as IP address, browser type, and cookies (via analytics tools)
 2. How We Collect Information
 
Your information is collected when you:
 
  • Submit inquiries through our website forms or third-party portals
  • Communicate with us via WhatsApp, email, or social media
  • Subscribe to our newsletters or email updates
  • Interact with our ads on platforms like Google, Facebook, or Instagram
  • Visit our website (automatically collected data through cookies and analytics)
 3. Why We Collect Your Information
 
We use your data to:
 
  • Respond to your property inquiries
  • Recommend suitable properties based on your preferences
  • Share property updates, price changes, or promotions
  • Process transactions and handle documentation (where applicable)
  • Improve our marketing efforts and website functionality
  • Comply with regulatory requirements.
4. How We Store and Protect Your Information
 
We take reasonable and appropriate technical and organizational measures to safeguard your personal data, including:
 
 
  • Secure servers (e.g., through our hosting provider)
  • Password-protected access for authorized personnel only
  • Use of encrypted communication where possible
  • Regular review of data handling practices
 5. Sharing of Information
 
We do not sell your personal information.
 
We may share it with:
 
  • Partner agents or developers (only when relevant to your inquiry)
  • Third-party service providers such as Google Analytics, Meta Ads, or email marketing tools (under strict data protection terms)
 6. Your Rights
 
You have the right to:
 
  • Access the personal data we hold about you
  • Request correction or deletion of your information
  • Withdraw your consent for marketing communications
  • File a complaint with a data protection authority (if applicable)
 
To exercise your rights, please contact us using the details below.
 
7. Cookies and Tracking
 
We use cookies and tracking tools (like Google Analytics) to monitor site performance and understand user behaviour. You may control cookie settings via your browser.
 
8. Changes to This Policy
 
We may update this Privacy Policy from time to time. Any significant changes will be posted on our website with the updated effective date.
 
9. Contact Us
 
For any privacy-related questions or requests, please contact:
 
Mountain Gate Realty
Email: info@mountaingate.ae
Phone: +971 527173888